KV Terms of Service (TOS)
Welcome to the https://komalavilas.com website (the “Website”), which is owned and operated by Komala Vilas (“we,” “us,” or “our”). By using our Website to place online orders or by signing up for our marketing programs, you agree to be bound by the following Terms of Service (“TOS”). If you do not agree to these terms, please do not use our services.
1. Online Ordering Services
We offer our customers the ability to place online orders through the Website. The availability of products and prices are subject to change without notice. All payments made through the Website are processed by secure third-party payment gateways, and by using these services, you agree to their respective terms and conditions. We are not responsible for any issues that arise from the payment process.
2. Marketing and Promotional Program (SMS and Email Sign-Up)
We offer customers the option to opt-in to receive marketing and promotional messages via email and SMS (the “Program”). By opting in, you agree to the following terms regarding our SMS marketing program:
Marketing Program
Customers can expect to receive promotional offers, discounts, special events, and updates from Komala Vilas via SMS through our marketing program.
2.1 Consent to Receive SMS Messages
By opting into our Program, you consent to receive marketing and promotional messages from Komala Vilas via SMS at the phone number you provided. Your consent to receive SMS messages is not a condition of any purchase from Komala Vilas. You acknowledge that message and data rates may apply, and the frequency of messages will be “up to 5 messages per month”.
2.2 Opt-Out Instructions
You can cancel the SMS service at any time. To opt-out of the Program, simply text “STOP” to [insert shortcode]. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us. If you would like to rejoin the Program at any time, you may do so by opting in again through our Website.
2.3 Customer Support
If you experience issues with the Program, you can reply with the keyword “HELP” for assistance. Alternatively, you can contact us directly at [email protected] for further assistance.
2.4 Carrier Information
Your wireless carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Please check with your wireless provider if you have any questions regarding your text or data plan.
2.5 Privacy Policy
For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.
3. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the effective date will be updated at the top. It is your responsibility to review the TOS periodically to stay informed of any updates.
4. Limitation of Liability
Komala Vilas is not responsible for any damages resulting from your use of the Website, including but not limited to the inability to place orders or receive SMS messages due to technical issues. You agree to use our services at your own risk.
5. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms will be resolved in the state or federal courts of California.